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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Samuel Melendrez

February 28, 2023

5  out of  5 rating by Samuel Melendrez
"Ive been a client for several years now and have always received the help I needed. I would highly recommend to anyone looking to change their insurance."

Trish Salinas

February 16, 2023

5  out of  5 rating by Trish Salinas
"I have been working with Everett Armstrong as my agent, and I cannot recommend him higher! His exceptional customer service and follow through are so extra that just saying he goes above and beyond doesn’t do his level of service justice! He is so patient, answers all of my many questions with detailed information, and is extremely friendly. In addition to that, our premiums are super reasonable! I wish I could give 10 stars!"

silly willie

February 10, 2023

5  out of  5 rating by silly willie
"Chris was super helpful and even let me be insured way before I was able to afford the payment! Definitely a skilled worker and got me the best deal possible! Would recommend his assistance any day of the week!"

Nate Rollin

February 3, 2023

5  out of  5 rating by Nate Rollin
"Fast and to the point, informative, and not pushy. Great experience talking to a rep (Andrew Castro)."

Jackie Shaw

February 3, 2023

5  out of  5 rating by Jackie Shaw
"What can I say. I have called numerous insurance companies and I was getting the run around not getting what I was asking for. But Chris went above and beyond and even told me different ways to save money by bundling. I really enjoyed the experience that he gave to me and the knowledge when he explained everything to me."

Faris Alamoodi

February 2, 2023

5  out of  5 rating by Faris Alamoodi
"I was looking for insurance having a hard day stressed out about quotes and rates then I got a call from Andrew at State Farm and he literally saved my day and my auto insurance problems! I told him my story and situation, he was honest, gave me a fair price, and everything was professional and legitimate. Thank you so much !!"

Sam Popovich

January 27, 2023

5  out of  5 rating by Sam Popovich
"Andrew was fantastic, very professional. Got everything squared away quickly. Answered all my questions. 👍🏻👍🏻👍🏻"

michael sanghera

January 25, 2023

5  out of  5 rating by michael sanghera
"Mr. Castro made my day. He made it so so easy for me. I usually have no patience when it comes to things like paying bills especially on the phone. But after Mr. Castro quoted me the price and after he told me that I didn't have to pay a deposit , I wanted to hear what the catch was. But there was none. And he confidently answered my questions and eased my concerns. Best experience I have ever had buying car and rental insurance."

Charina Rose De Torres

January 24, 2023

5  out of  5 rating by Charina Rose De Torres
"Chris Aubrey (Andrew) assisted me in getting my auto and home insurance. It was very quick and simple and hassle free! He gave me a good deal and he knows what exactly i need. I had several offers from different agencies and he gave me the best of the rest. Glad i chose Chris from State Farm!"

Laurie Madera

January 18, 2023

5  out of  5 rating by Laurie Madera
"Thank you Andrew Castro for your help & giving me peace of mind.. on all my auto & rental insurance questions.. Thank you again awesome customer service thank you again"

Shargeel Akhlaq

January 13, 2023

5  out of  5 rating by Shargeel Akhlaq
"Nice customer service good rates Thank you Andrew Castro for helping me"

John Gacia

December 29, 2022

5  out of  5 rating by John Gacia
"Chris... was awesome he got me a really good quote... very happy"

Kathie Vargas Montes

December 27, 2022

5  out of  5 rating by Kathie Vargas Montes
"Andrew did an amazing job. He explained my policy in detail and made the process quick and simple!!"

Craig Lapair

December 21, 2022

5  out of  5 rating by Craig Lapair
"Everett and Chris Aubrey were very helpfull to me .Glad I came to the office."

Mey B

May 20, 2022

5  out of  5 rating by Mey B
"Chris Aubrey is an excellent agent. Our long-time homeowners insurance agency would not insure our new house due to fire risk and the agency they referred us to had dog breed exclusions. We were not only happy to find that State Farm would insure us and didn't have exclusions, BUT we were incredibly impressed and grateful for Chris Aubrey's professionalism and knowledge of the business. He quickly understood our situation and made recommendations about policies, coverages, and deductibles that made sense for our risk concerns. We started with just needing homeowners insurance and ended up swtiching over our three cars, our trailer, and getting an umbrella policy and coverage for a fancy laptop. Combined, our premiums are quite a bit lower than what we were paying before (despite being their client for over 20 years) and our coverage is slightly better. We just had to file our first claim - I emailed Chris afterhours and he responded promptly. Exactly what I want in an agent - responsive, very knowledgeable about his profession, and a good guy. Regarding some of the negative reviews I see online, I think they are about the State Farm afterhours 1-800 line, not Chris or his office. Give him a call. You won't go wrong. I rarely write reviews but Chris's service is excellent and I want to share this with others."

Suzy Williams

January 28, 2021

1  out of  5 rating by Suzy Williams
"I would like to file a complaint against Sam Singh at the Chris Aubrey branch at 20943 Devonshire St #202, Chatsworth, CA 91311. This man has falsified documentation stating he had been trying to contact me for months about an accident that happened almost a year ago, when I had never received a single voicemail nor email about the matter. I was going through a lawyer, so I’m not sure why any questions weren’t directed to my lawyer, but furthermore, the insurance had already settled my case. So they permanently CANCELLED my insurance policy, with no contact whatsoever. Just a supposed letter in the mail that I never received. This sounds highly illegal and my lawyer will be hearing about this."

Medini de silva

August 14, 2018

5  out of  5 rating by Medini de silva
"Excellent customer service. Benjamin was so helpful and helped me to get a perfect insurance for my car. I highly recommend this office for anyone who need to insure their car."

Lisa Jay

January 19, 2018

5  out of  5 rating by Lisa Jay
"Excellence in customer service unparalleled in my personal experience. Chris is genuine and knowledgeable and goes the extra mile for his clients. So gald I decided to come here! I definitely recommend 👍🙌"

Deborah Galvez

December 21, 2017

5  out of  5 rating by Deborah Galvez
"I really enjoy working with Chris and Corey. They help and explain everything very clearly and also save us a lot of money!"

Corrianne Bailey

April 3, 2017

5  out of  5 rating by Corrianne Bailey
"Such an amazing office! I've dealt with a lot of insurance companies before finding this Statefarm office. The whole team is extremely helpful and honest. They were patient and able to find me the best deal that gave me more coverage and protection than my old insurance. It can be scary to switch from a company you've been with for a while, but I'm so glad I made the move! I highly recommend Chris's office."

Kory Villatoro

April 3, 2017

5  out of  5 rating by Kory Villatoro
"Oh man. Absolutely the best. Give them a call. They'll make you feel well protected."

Nicholas Potter

April 3, 2017

5  out of  5 rating by Nicholas Potter
"Went in to find a better price on my auto insurance. Chris took his time to explain all of the coverage that I would need and was able to help me out with the price! The staff was so helpful. I am extremely glad I switched."

Howard Sauerwald

March 31, 2017

5  out of  5 rating by Howard Sauerwald
"Cory and Daniel have taught me alot and have saved me money there all about helping you get the coverage you want"

Gabriel Virrueta

December 21, 2016

1  out of  5 rating by Gabriel Virrueta
"Horrible place...Don't get insurance from here. They have horrible customer service and mess up everything, which means they don't pay attention ever.."

Elijah Latham

April 5, 2013

5  out of  5 rating by Elijah Latham
"Chris and Cory are really saving me and my family a lot of money. They care more about saving us money than making a quick buck. Go to these guys for your insurance, they get the big picture."